Refund policy

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

E-mail us at issues@summitsignsandgraphics.com with any issues. Please include order number and details of incident.

Non-returnable Items

Certain types of items cannot be returned, like custom orders or items that have already been installed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

E-mail us at issues@summitsignsandgraphics.com with any issues. Please include order number and details of incident.

Refunds

Once we have been contacted regarding any issues with our products, we will work to make sure you're refunded if that's the decision. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please e-mail us at issues@summitsignsandgraphics.com.